Privacy Policy
Your privacy matters to us. This policy explains how ulmirlumarava collects, uses, and protects your personal information when you use our business finance education services.
Information We Collect
We collect information you provide directly to us when using our services, as well as data gathered automatically through your interaction with our website and educational materials.
Personal Information You Provide
- Contact details including name, email address, phone number, and postal address
- Professional information such as job title, company name, and industry sector
- Educational background and learning objectives
- Payment information processed through secure third-party providers
- Communications you send to us including enquiries and feedback
Automatically Collected Data
- Device information including IP address, browser type, and operating system
- Usage patterns on our website including pages visited and time spent
- Educational progress and completion rates for our courses
- Technical data to improve website performance and security
How We Use Your Information
Your information helps us provide better educational services and support your learning journey in business finance fundamentals.
- Delivering educational content and managing your course enrollment
- Communicating about your progress and upcoming learning opportunities
- Processing payments and maintaining accurate records
- Improving our educational materials based on learner feedback and outcomes
- Providing customer support and responding to your enquiries
- Ensuring website security and preventing fraud
Educational Purpose: We use your learning data to personalise your educational experience and recommend relevant content that supports your professional development goals.
Information Sharing and Third Parties
We work with trusted partners to deliver our services effectively while maintaining strict data protection standards.
Service Providers We Work With
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud hosting services for website and learning platform
- Analytics providers to understand how our content helps learners
- Customer support tools to respond to your enquiries efficiently
All third-party providers are contractually required to protect your information and use it only for the specific services they provide to us. We never sell your personal data to marketers or advertisers.
Your Rights Under UK Data Protection Law
Under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018, you have several important rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you, including how we use it and who we share it with.
Correct Inaccuracies
Ask us to update or correct any personal information that is incomplete, inaccurate, or out of date.
Delete Your Information
Request deletion of your personal data in certain circumstances, such as when it's no longer needed for the original purpose.
Restrict Processing
Ask us to limit how we use your information while you challenge its accuracy or our need to use it.
Data Portability
Receive your personal data in a commonly used format so you can transfer it to another service provider.
Object to Processing
Ask us to stop using your information for marketing purposes or when we rely on legitimate interests as our legal basis.
How to Exercise Your Rights: Contact us at contact@ulmirlumarava.com with your request. We'll respond within one month and may need to verify your identity to protect your information.
Data Retention and Storage
We keep your information only as long as necessary to provide our services and comply with legal requirements.
| Information Type | Retention Period | Reason |
|---|---|---|
| Course enrollment and progress data | 7 years after completion | Educational records and certification validation |
| Payment and billing information | 7 years after transaction | Tax and accounting requirements |
| Marketing communications data | Until you unsubscribe | Ongoing communication preferences |
| Website usage analytics | 26 months | Service improvement and security |
| Customer support records | 3 years after resolution | Quality assurance and training |
International Data Transfers
While we primarily store data within the UK and European Economic Area, some of our service providers may process information in other countries.
When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by UK authorities
- Adequacy decisions recognising equivalent protection standards
- Certification schemes demonstrating appropriate data protection measures
Security Measures
We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL encryption for all data transmitted between your device and our servers
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your personal information
- Secure backup systems with encrypted storage
- Multi-factor authentication for administrative access
Organisational Measures
- Staff training on data protection responsibilities and best practices
- Clear data handling procedures and incident response protocols
- Regular review and updating of security policies
- Confidentiality agreements with all employees and contractors
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and understand how our content helps learners achieve their goals.
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Performance cookies: Help us understand which content is most valuable to learners
- Functional cookies: Remember your preferences and personalise your experience
- Analytics cookies: Provide insights into how we can improve our educational content
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices.
When we make significant changes, we'll notify you by email if you have an account with us, or through a prominent notice on our website. The updated policy will include the effective date and a summary of key changes.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data protection rights, we're here to help.
Little Rebels
2133 Paisley Rd W
Glasgow G52 3JL
United Kingdom
Email: contact@ulmirlumarava.com
Phone: +447854198915
Last updated: January 2025